Dear chefs and friends, Which is more valuable to your organization? A. One new member? B. One retained member? The answer is definitely B. According to Amy Gallo of the Harvard Business Review, “acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one.” That’s because it costs more to
Next ACFAZ Meeting is September 17, at Southwest Gas 1600 E Northern Ave, Phoenix, AZ 85020 Board Meeting 3:30 PM General Meeting 5:00 PM Vendor host is Southwest Foodservice Equipment Marketing. More details to follow.